Terms of Engagement
These terms apply to all consulting, training and advisory services provided by ACE Institute Private Limited, unless a signed agreement says otherwise.
Last updated: 22 October 2026
1. Scope of services
Each engagement begins with a written proposal or letter of engagement that sets out the scope, deliverables, timeline and fees. Work outside that scope is agreed separately.
2. Fees and payment
Fees are quoted in the proposal and are exclusive of applicable taxes. Invoices are payable within 30 days unless agreed otherwise. We may pause work on overdue accounts.
3. Client responsibilities
You agree to provide accurate information, timely access to people and records, and decisions needed for us to deliver the work.
4. Confidentiality
Both parties will keep confidential any non-public information received during the engagement, except where disclosure is required by law.
5. Intellectual property
On full payment, you may use the deliverables prepared for you for your internal purposes. We keep ownership of our general methods, tools and training materials.
6. Limitation of liability
Our advice is given in good faith based on the information provided. Our total liability for any engagement is limited to the fees paid for that engagement.
7. Cancellation
Either party may end an engagement with 14 days' written notice. Fees for work completed up to that date remain payable.
8. Governing law
These terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka, and disputes are subject to the jurisdiction of the courts of Colombo.
9. Contact
Questions about these terms can be sent to bhavani@theaceenglishschool.com.